Shipping and Return Policy
We provide free shipping to the continental United States (excludes Alaska, Hawaii, and APO addresses) on any order to a single address that meets or exceeds $175.00. This discount is applied automatically to your shopping cart when you check out. If your order is below $175.00, you may select from a variety of shipping options, including USPS and UPS. We do not ship via FedEx. Please note that if you are shipping to multiple addresses, your order must exceed $175 PER ADDRESS in order for the free shipping to apply. For example, if you place an order for $180 but specify shipping $90 to one address and $90 to another address, the free shipping will not be applied to either address as both are below $175.
If you are unhappy with your Robertson’s Hams purchase for any reason, please call us at 800-346-1408 to arrange your return. Note that all returns must be for unused product. We are unable to process any return for products that have been partially used or consumed.
Once a customer service representative has arranged your return, and Robertson’s Hams has received the product or products, we will issue you a refund check. You may also return unused products to our physical store located at 11276 N. Hwy 99, Seminole, OK 74868.